Tech With Tam

Last updated August 4, 2026

Support.

How to get help with the website, your account, or the optional Tech With Tam Tools connection.

01

How to reach support

Email hello@techwithtam.com. Use that address for the website, your account, billing, a resource you cannot access, or the Tech With Tam Tools connection.

02

What to send

  • What you were trying to do, in a sentence or two.
  • Which page or resource you were using.
  • Roughly when it happened.
  • The exact text of any error message.
  • The reference ID, if one is shown.

If an error shows a reference ID, include it in your email. It helps us trace the problem and does not contain your conversation or submitted content.

Do not send passwords, API keys, sign-in tokens, authorization codes, payment card numbers, government ID numbers, health details, or a full export of your AI conversations. You can send a screenshot after cropping out anything sensitive.

03

Try this first

For a website or account problem:

  1. Refresh the page and try the action once more.
  2. Sign out and sign back in if the problem involves your account.
  3. Try a private browser window to rule out an old browser session.
  4. If it keeps failing, email support with the details above.

For a Tools connection problem:

  1. Confirm that your AI app is using the production Tech With Tam Tools connection and the account you meant to connect.
  2. If sign-in stopped partway through, close that window and start a new connection. Do not reuse an authorization code or callback URL from the failed attempt.
  3. Ask the AI app to run the setup health check. If it still fails, send support the error text and reference ID.

The setup and usage guide explains the connection and gives example requests.

04

Disconnect or delete

These controls do different jobs:

  • Disconnect or disable the connector inside your AI app when you do not want it available in a conversation.
  • Revoke the server-side authorization from your Tech With Tam account to invalidate the connection grant.
  • Remove the app or connector inside your AI app to remove that installation from the provider.

To request deletion of your account data, email hello@techwithtam.com from the address on your account. We will confirm your identity, explain what the request covers, and tell you when it is complete.

05

Feedback and product requests

The feedback tool shows you the exact request before it saves anything. If you approve that unchanged preview within 15 minutes, the request is saved and you receive a request ID.

  • Do not include personal information, client information, credentials, or anything confidential.
  • Keep the request ID if you may want the request removed later.
  • Submitting feedback does not guarantee a reply, roadmap place, build, or release.

To remove a submitted request, email support from your account address with its request ID. Disconnecting the Tools does not remove feedback you submitted earlier. The privacy policy explains how accepted requests are stored and reviewed.

Released changes appear on the What’s New page. Email is the best way to report a problem or get a reply.